Literature Review of Perceived Organizational Support

Hao-Xian JIAN, Zheng-Rong WANG, Ze-Lin TONG

Abstract


Perceived organizational support refers to how employees perceive the way organization views employees' contributions and profits made for the enterprise. Perceived organizational support mainly includes perceived managerial support, perceived supervisor support and perceived service support. Perceived organizational support contributes to improve employees’ job satisfaction, positive emotion and organizational citizenship behavior, in turns to improve their service quality from consumers.

Keywords


Perceived Organizational Support, Perceived Managerial Support, Perceived Supervisor Support, Perceived Service Support


DOI
10.12783/dtssehs/mess2016/9773

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