Study of the “Toilet Revolution” Management Model in Tourist Scenic Spots

MEI-QI LUO, LING FEI, JUN-HANG FENG, GUAN-QING LAO, YING-TONG HUANG, JIA-YI SUN, CHU-YUAN LUO, JIA-AN LIANG

Abstract


The “Thirteenth Five-Year Plan” National Tourism Public Service Plan promoted the revolution of public toilets in tourist attractions across the country. Although the size of the toilet is small, it affects each tourist's impression of a scenic spot and the review of service quality. This article selects three 5A-level scenic spots with large passenger traffic in Guangdong Province including Luo-Fu Mountain Scenic Spot in Huizhou, Dan-Xia Mountain Scenic Spot in Shaoguan, and Overseas Chinese Town East Resort in Shenzhen as cases. According to the questionnaires from tourists in the scenic area, we have found some problems in the current public toilets, such as imbalanced bathroom numbers of men and women, unclear toilet signs, difficulty in finding toilets, unsatisfactory toilet hygiene, etc. We proposed a series of constructive solutions for the toilet revolution of Guangdong and even the whole country as references.

Keywords


Toilet Revolution, Management Mode, Tourist Scenic SpotsText


DOI
10.12783/dtssehs/icesd2020/34147

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