The Problems Solving and Work Innovation of Home Care Service: A Research Report of Typical Communities in Hangzhou

SHI-MING TANG, CHANG-JUAN GUO, WEN-JIE GE

Abstract


Purpose: Meeting challenges and demands of society of aging, population of advanced aging and elderly families and innovating the home care service. Methods: Research group selected 25 communities under the jurisdiction of Tianshui Street, Changqing Street and Xiaoying Street in Hangzhou as the typical communities and used literature research method, historical research method, comparative research method, investigation method and so on to carry out research. Results: The typical community home care service possesses the scientificity of the earlier work, the feasibility of better solving problems and the creativity of creating the brand successfully. Conclusion: Research Group analysed the experience of Hangzhou typical communities, puts forward relevant policy suggestions to solve the three problems which are "poor and sickness occurring in aging families simultaneously" and "community resource shortage" and "the quality imbalance of professional cares", realizing the work innovation of "family centered", "community oriented", "vocational services founded".

Keywords


Home Care, Problems Solving, Communities in Hangzhou, Service InnovationText


DOI
10.12783/dtssehs/meit2018/27614

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