Research on Service Design of Public Service Institution Under Chinese Background—Beijing Talent Archives Management Center as An Example

LIN ZHU, KUN WANG

Abstract


The service of Chinese talent archives management will be greatly challenged with the development of society and economy as well as changes of talent policy and the market of mobile talents. In the paper, ‘user orientation’ service idea will be regarded as the core of service innovation. International advanced ‘service design’ innovative thinking and method will be used for constructing and perfecting serviceoriented interaction system on the basis of digital and Internet technology. The originally scattered design resources are integrated into a whole and innovated, thereby creating talent file public management cases characterized by advanced concepts, high efficiency and good experience. The service design of Chinese public service institution is studied in theory and practice.

Keywords


Service design, Public service, Archives management.


DOI
10.12783/dtssehs/adess2017/17898

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